Cognitus Industry Solution | Aftermarket Services | MRO Services | Streamline Aftermarket Processes

CIS Aftermarket Solution

Cognitus’ Industry Solution for Aftermarket Services

Maximize total visibility into the asset lifecycle and optimize aftermarket services.

Lack of visibility into the asset lifecycle can lead to a risk of non-compliance, inconsistent data, and increased costs. Cognitus’ Industry Solution for Aftermarket Services (CIS-AM), a robust enhancement to SAP’s maintenance capabilities, is an automated, efficient, and optimized solution that seamlessly streamlines the most basic as well as complex aftermarket processes.

Explore CIS-AM

Optimized Turnaround
Optimized Turnaround

Expedite maintenance execution processes, ensuring swift asset turnarounds without compromising quality, and fostering efficiency throughout operations.

Enhanced Asset Optimization
Enhanced Asset Optimization

Utilize historical maintenance data and decision-making tools to facilitate trend analysis and effective and informed decision support.

Solution Flexibility
Solution Flexibility

Optimize key steps in the Aftermarket/MRO process to be executed in multiple ways such as including and excluding items based on asset complexity and enabling configurable pop-ups to speed the processing of transaction steps.

Modernized User Experience
Modernized User Experience

The solution elevates the SAP landscape by replacing older technologies with a contemporary user experience. Leverage role-based screens integrated with SAP S/4HANA, Fiori, and other cloud-based solutions tailored to the specific needs of key Aftermarket users.

Seamless Integration
Seamless Integration

Cognitus enables seamless integration between customers and assets, providing a holistic view that optimizes Total Asset Management opportunities, enhancing overall operational efficiency.

Mitigating Uncertainty
Mitigating Uncertainty

By minimizing unnecessary variability and unplanned activities, Cognitus helps mitigate disruptions actively, ensuring smoother operations and increased predictability in Aftermarket processes.

Induction Workbench
Induction Workbench

Efficiently manage asset return for repair by consolidating key data and business documents in one place, streamlining SAP transactions for easy induction and staging at the repair location

Repair Planner Workbench
Repair Planner Workbench

Streamline asset repair planning, starting from initial Induction inspection to making disposition decisions, recording test results, disassembling assemblies, planning new work, managing warranties, providing quotes, finalizing disposition, and passing updated work scope to the repair workstation.

Shipping Workbench
Shipping Workbench

Leverage a configurable checklist for processing items for shipment, including quality inspections, documentation creation, and invoice finalization. It tracks each item’s status with red/yellow/green indicators and provides access to all required transactions for shipment processing.

Contracts Management App
Contracts Management App

Built on S/4HANA standard VA41, the Contracts Management app offers a streamlined, step-by-step process within a single Fiori screen to expedite contract entry and management functions in S/4HANA.

Customer Portal
Customer Portal

The solution offers a centralized platform for Maintenance, Repair, and Overhaul (MRO) shop and Repair Station customers to view and manage their repair assets, including RMA entry, real-time repair status visibility, warranty claims, repair quotes, and invoice payments.

Contract Flowdown for MRO Objects
Contract Flowdown for MRO Objects

Our contract flowdown solution integrates government compliance features with Cognitus’ aftermarket solution, enhancing standard SAP MRO objects with aquisition.gov clauses, CPSR, and other flowdown data. This ensures smooth data flow and adherence to contractual requirements.

Additional Enhancements
Additional Enhancements

Leverage Shop Floor and Supply Chain Reporting, Recall Management, and Configuration Management, offering real-time visibility for key leadership decision-making.

MRO Handling Bulk Asset Repairs
MRO Handling Bulk Asset Repairs

Streamline routine maintenance or repair processes by consolidating all relevant tasks, such as work orders, parts procurement, and scheduling, into a single dashboard, enabling efficient management of bulk repairs.

Asset Maintenance
Asset Maintenance

Track maintenance schedules, manage spare parts inventory and monitor ongoing maintenance activities’ status. CIS-AM divides the Maintenance Value Chain into role-based sub-processes for proactive maintenance planning and minimizes downtime for fleet management.

Field Service Management
Field Service Management

Assign and track service orders, access equipment documentation, and generate service reports on-site to improve field service efficiency and enhance customer satisfaction.

MRO Processes with Serialized Bills
MRO Processes with Serialized Bills

Efficiently manage serialized Bills of Materials (BOM) by integrating CIS-AM with configuration management systems. It allows large-scale MRO providers to track the history and status of each serialized component throughout its lifecycle, ensuring compliance and traceability.

CIS-AM Solution Brief

Gain a comprehensive view into Cognitus’ aftermarket services for streamlined processes across diverse industries.

CIS-AM One-Pager

Gain a quick understanding of our aftermarket services in this one-pager.

CIS-AM Overview Video

Catch Cognitus’ Industry Solution for Aftermarket services in action with our subject matter experts!

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Streamline Aftermarket Processes with CIS-AM

Explore how CIS-AM enables Total Asset visibility for aftermarket and maintenance processes across diverse industries!

Navigate Aftermarket Challenges with CIS-AM

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Complex Supply Chains

Aftermarket services have complex supply chains involving multiple suppliers, distributors, and service providers, making it difficult to maintain visibility across all stages of the supply chain.

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Old Legacy Systems

Many aftermarket companies still rely on legacy systems and technologies that may not provide real-time visibility or integration capabilities. These outdated systems can lead to data silos and inefficiencies in tracking assets.

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Inaccurate Data

Ensuring the accuracy and consistency of data across different systems and platforms can be complex and time-consuming, especially with manual labor, and can lead to errors in asset tracking and management.

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High Volume of Transactions

Aftermarket industries often deal with a high volume of transactions, making it challenging to keep track of all assets in real-time. Without proper systems in place, assets can be lost, misplaced, or stolen.

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Regulatory Compliance

Compliance with regulatory requirements, such as traceability regulations or warranty management, adds another layer of complexity to asset visibility. Non-compliance can result in penalties and reputational damage.

Explore Our Dynamic Suite of Industry-Tailored Products

Uncover our comprehensive suite of tailored solutions and products, crafted to meet the unique demands of various industries, with a commitment to precision, compliance, and operational efficiency.
CIS-GovCon
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CIS-GovCon for A&D
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CIS-GovCon for ProServ
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Contract Lifecycle Management
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Data Migration
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Transforming Industries with Tailored SAP Solutions

From Aerospace & Defense to Consumer Packaged Goods, our industry-specific expertise ensures you’re equipped for the challenges of today and opportunities of tomorrow.

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Aerospace & Defense

Adapting to evolving geopolitical and technological landscapes, we provide integrated, secure, and agile SAP solutions in Aerospace & Defense, ensuring innovation and risk reduction.

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Manufacturing

Addressing the digital transformation in Manufacturing, our solutions focus on intelligent machinery integration, predictive maintenance, and connected business processes.

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Wholesale & Distribution

In the dynamic Wholesale & Distribution industry, our expertise helps businesses adapt to rapid delivery demands and technological advancements for sustained success.

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Automotive

Guiding the Automotive industry through digitization, we offer solutions for connected, sustainable, and customer-centric mobility, leveraging data-driven technologies.

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Consumer Packaged Goods (CPG)

In the evolving CPG landscape, we offer solutions to balance retail and e-commerce, ensuring supply chain robustness and direct consumer engagement.

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Mining

Run efficient, agile and sustainable mining operations with cutting-edge cloud capabilities and automated processes.

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