SAP Emarsys Customer Engagement | Implement Now

SAP Emarsys Customer Engagement

Empower your marketing with customer-centric strategies and omnichannel solutions for impactful, lasting engagement.

Experience the power of tailored marketing with SAP Emarsys Customer Engagement. Elevate your marketing strategy by integrating real-time insights and dynamic customer profiling, ensuring meaningful engagement and enhanced customer loyalty. 

Key Features of SAP Emarsys Customer Engagement

Integrated Customer Engagement
  • Launch personalized, cross-channel campaigns quickly and scale without custom development.
  • Access data easily with prebuilt integration into SAP’s commerce and customer data solutions.
  • Utilize over 60 AI-driven strategies for fast, effective campaign deployment.
AI-Powered Personalization Across Channels
  • Identify key customer segments using AI insights for targeted campaign actions.
  • Engage across multiple channels including email, SMS, web, and mobile apps.
  • Centralize personalization efforts with an intuitive content and recommendation engine.
Real-Time, Scalable Engagement
  • Trigger personalized interactions in real-time with a high-capacity messaging platform.
  • Gain valuable insights into campaign performance and customer behavior.
  • Start with single-channel and expand to omnichannel marketing with SAP’s support.

Deliver Real-Time, Personalized, Omnichannel Experiences

Increase customer lifetime value with SAP Emarsys.

Key Benefits

Unlock the Advantages of Omnichannel Marketing for Your Business

Enhanced Customer Understanding

Gain a deeper insight into customer behaviors and preferences, facilitating more effective and personalized marketing strategies.

Increased Customer Loyalty

Foster long-term customer relationships and advocacy by rewarding diverse forms of engagement.

Optimized Marketing Operations

Achieve strategic marketing objectives more efficiently by managing resources and activities effectively.

Data-Driven Decision Making

Increase customer retention with data-driven insights and targeted marketing communications.

Higher Lead Conversion Rates

Improve the quality of leads and increase the likelihood of successful sales closures.

Strategic Resource Allocation

Allocate marketing resources more effectively by comparing the impact of different strategies and campaigns.

Personalized Customer Interactions

Deliver highly relevant and impactful interactions that resonate with individual customer needs and preferences.

Explore Our Range of SAP Services

SAP Services

Maximize your SAP investment with our comprehensive SAP services, offering expert guidance and support every step of the way.

Implementation Services

Seamlessly transition to SAP with our tailored implementation services, ensuring a smooth and efficient system integration.

Digital Transformation

Embark on your digital transformation journey with confidence, leveraging our strategic insights and innovative solutions.

Assessment Services

Gain clarity and direction for your SAP journey with our thorough assessment services, designed to align technology with your business goals.

Rapid Cloud Deployment

Accelerate your move to the cloud with our rapid deployment services, ensuring a secure, swift, and successful launch of your SAP solutions.

Why Partner with Cognitus for SAP Customer Experience

Expert SAP Implementation

Benefit from our deep expertise in SAP solutions, ensuring a seamless and effective implementation tailored to your business needs.

Customized Strategies

We tailor strategies to align the SAP Customer Experience suite with your unique business goals for maximum impact.

Dedicated Success Focus

Our commitment goes beyond implementation; we’re dedicated to your long-term success, providing ongoing support and strategic insights.

Seamless Integration

Experience smooth integration of SAP solutions into your existing systems, optimized for efficiency and unified operations.

Innovative Solutions

Stay ahead with our innovative approaches to customer engagement, leveraging the latest features and best practices in SAP solutions.

Long-Term Partnership

We strive to build lasting partnerships, with continuous support, training, and updates to keep your SAP systems evolving with your business.

Explore the SAP Customer Experience Suite Offerings

Customer Data

Create deeper customer connections with SAP Customer Data Platform. This powerful tool consolidates customer data from various touchpoints, offering rich insights to build trust, enhance personalization, and strengthen loyalty throughout your customer’s journey.


Transform your e-commerce experience with SAP Commerce Cloud. This platform scales with your digital business growth, offering personalized shopping experiences that cater to the evolving demands of your customer base, ensuring memorable online interactions.


Revolutionize your customer service with SAP Service Cloud. By providing comprehensive tools for support and engagement, this solution helps you protect your brand reputation, build customer loyalty, and enhance the overall value of your customer relationships.


Maximize your sales potential with SAP Sales Cloud. Streamline your sales processes with a connected, intuitive platform that empowers your team to engage more effectively with customers, driving sales performance and ensuring smoother, more efficient sales experiences.


IT & Marketing Synergy in CX

Discover how IT and marketing collaboration enhances customer experience, as detailed in this whitepaper.

Agile CX in Marketing

Uncover strategies for agile customer experience in marketing with this informative knowledge brief, offering insights into modern CX practices.

Emarsys Solutions Insight

Understand how Emarsys streamlines customer engagement and marketing strategies with this Emarsys Solutions Brief.

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