Experience the power of tailored marketing with SAP Emarsys Customer Engagement. Elevate your marketing strategy by integrating real-time insights and dynamic customer profiling, ensuring meaningful engagement and enhanced customer loyalty.
Key Features of SAP Emarsys Customer Engagement
Integrated Customer Engagement
- Launch personalized, cross-channel campaigns quickly and scale without custom development.
- Access data easily with prebuilt integration into SAP’s commerce and customer data solutions.
- Utilize over 60 AI-driven strategies for fast, effective campaign deployment.
AI-Powered Personalization Across Channels
- Identify key customer segments using AI insights for targeted campaign actions.
- Engage across multiple channels including email, SMS, web, and mobile apps.
- Centralize personalization efforts with an intuitive content and recommendation engine.
Real-Time, Scalable Engagement
- Trigger personalized interactions in real-time with a high-capacity messaging platform.
- Gain valuable insights into campaign performance and customer behavior.
- Start with single-channel and expand to omnichannel marketing with SAP’s support.
Unlock the Advantages of Omnichannel Marketing for Your Business
Enhanced Customer Understanding
Gain a deeper insight into customer behaviors and preferences, facilitating more effective and personalized marketing strategies.
Increased Customer Loyalty
Foster long-term customer relationships and advocacy by rewarding diverse forms of engagement.
Optimized Marketing Operations
Achieve strategic marketing objectives more efficiently by managing resources and activities effectively.
Data-Driven Decision Making
Increase customer retention with data-driven insights and targeted marketing communications.
Higher Lead Conversion Rates
Improve the quality of leads and increase the likelihood of successful sales closures.
Strategic Resource Allocation
Allocate marketing resources more effectively by comparing the impact of different strategies and campaigns.
Personalized Customer Interactions
Deliver highly relevant and impactful interactions that resonate with individual customer needs and preferences.
Explore Our Range of SAP Services
Maximize your SAP investment with our comprehensive SAP services, offering expert guidance and support every step of the way.
Seamlessly transition to SAP with our tailored implementation services, ensuring a smooth and efficient system integration.
Embark on your digital transformation journey with confidence, leveraging our strategic insights and innovative solutions.
Gain clarity and direction for your SAP journey with our thorough assessment services, designed to align technology with your business goals.
Why Partner with Cognitus for SAP Customer Experience
Expert SAP Implementation
Benefit from our deep expertise in SAP solutions, ensuring a seamless and effective implementation tailored to your business needs.
We tailor strategies to align the SAP Customer Experience suite with your unique business goals for maximum impact.
Dedicated Success Focus
Our commitment goes beyond implementation; we’re dedicated to your long-term success, providing ongoing support and strategic insights.
Experience smooth integration of SAP solutions into your existing systems, optimized for efficiency and unified operations.
Stay ahead with our innovative approaches to customer engagement, leveraging the latest features and best practices in SAP solutions.
We strive to build lasting partnerships, with continuous support, training, and updates to keep your SAP systems evolving with your business.
Explore the SAP Customer Experience Suite Offerings
Create deeper customer connections with SAP Customer Data Platform. This powerful tool consolidates customer data from various touchpoints, offering rich insights to build trust, enhance personalization, and strengthen loyalty throughout your customer’s journey.
Transform your e-commerce experience with SAP Commerce Cloud. This platform scales with your digital business growth, offering personalized shopping experiences that cater to the evolving demands of your customer base, ensuring memorable online interactions.
Revolutionize your customer service with SAP Service Cloud. By providing comprehensive tools for support and engagement, this solution helps you protect your brand reputation, build customer loyalty, and enhance the overall value of your customer relationships.
Maximize your sales potential with SAP Sales Cloud. Streamline your sales processes with a connected, intuitive platform that empowers your team to engage more effectively with customers, driving sales performance and ensuring smoother, more efficient sales experiences.
IT & Marketing Synergy in CX
Discover how IT and marketing collaboration enhances customer experience, as detailed in this whitepaper.
Agile CX in Marketing
Uncover strategies for agile customer experience in marketing with this informative knowledge brief, offering insights into modern CX practices.