Lack of visibility in an asset’s lifecycle can lead to a risk of non-compliance, inconsistent data, decreased readiness, and increased costs. Cognitus’ Industry Solution for Aftermarket Services (CIS-AM), a robust enhancement to SAP’s maintenance capabilities, is an automated, efficient, and optimized solution that seamlessly streamlines aftermarket processes for the most basic and complex asset types.
Explore CIS-AM
Optimized Turnaround
Expedite maintenance execution processes, ensuring swift asset turnarounds without compromising quality, and fostering efficiency throughout operations.
Enhanced Asset Optimization
Utilize historical maintenance data and decision-making tools to facilitate trend analysis and effective and informed decision support.
Solution Flexibility
Optimize key steps in the Aftermarket/MRO process to be executed in multiple ways such as including and excluding items based on asset complexity and enabling configurable pop-ups to speed the processing of transaction steps.
Modernized User Experience
The solution elevates the SAP landscape by replacing older technologies with a contemporary user experience. Leverage role-based screens integrated with SAP S/4HANA, Fiori, and other cloud-based solutions tailored to the specific needs of key Aftermarket users.
Seamless Integration
Cognitus enables seamless integration between customers and assets, providing a holistic view that optimizes Total Asset Management opportunities, enhancing overall operational efficiency.
Mitigating Uncertainty
By minimizing unnecessary variability and unplanned activities, Cognitus helps mitigate disruptions actively, ensuring smoother operations and increased predictability in Aftermarket processes.
Induction Workbench
Efficiently manage asset return for repair by consolidating key data and business documents in one place, streamlining SAP transactions for easy induction and staging at the repair location
Repair Planner Workbench
Streamline asset repair planning, starting from initial Induction inspection to making disposition decisions, recording test results, disassembling assemblies, planning new work, managing warranties, providing quotes, finalizing disposition, and passing updated work scope to the repair workstation.
Shipping Workbench
Leverage a configurable checklist for processing items for shipment, including quality inspections, documentation creation, and invoice finalization. It tracks each item’s status with red/yellow/green indicators and provides access to all required transactions for shipment processing.
Contracts Management App
Built on S/4HANA standard VA41, the Contracts Management app offers a streamlined, step-by-step process within a single Fiori screen to expedite contract entry and management functions in S/4HANA.
Customer Portal
The solution offers a centralized platform for Maintenance, Repair, and Overhaul (MRO) shop and Repair Station customers to view and manage their repair assets, including RMA entry, real-time repair status visibility, warranty claims, repair quotes, and invoice payments.
Contract Flowdown for MRO Objects
Our contract flowdown solution integrates government compliance features with Cognitus’ aftermarket solution, enhancing standard SAP MRO objects with aquisition.gov clauses, CPSR, and other flowdown data. This ensures smooth data flow and adherence to contractual requirements.
Additional Enhancements
Leverage cutting-edge functionalities like a Turn-Around-Time reporting workbench, Recall management, real-time reports for material availability, Asset-Tear-Down and project integration, automatic BER notifications, and open/closed loop enforcement for data-driven decisions.
Repair
A defense contractor sends a fleet of aircraft components for repair. CIS-AM’s Induction Workbench verifies warranty conditions, generates service orders, and centralizes documentation, ensuring efficient processing. The Repair Planner Workbench facilitates seamless repair planning by consolidating part availability, sourcing, and disposition decisions into a single interface.
Upgrade and Modifications
A commercial airline upgrades its fleet’s avionics system. CIS-AM’s Repair Planner Workbench provides a clear view of modification requirements, including advanced BOM ordering and configuration change tracking. This leads to faster execution of upgrades with real-time tracking, improved compliance, and cost-effective planning.
Inspections
A manufacturing firm requires periodic inspections of heavy machinery. CIS-AM’s Inspection Lot Record Results and Test Result Recording features enable structured documentation and real-time compliance checks.
Overhaul
A helicopter MRO facility performs a major overhaul of transmission components. CIS-AM’s Repair Work Scope helps determine Beyond Economic Repair (BER) conditions, while the Advanced Exchange feature ensures replacement parts are available without delays. The system also automates EASA Form 1 & 8130 documentation for regulatory approval.
Solution Brief
Gain a comprehensive view into Cognitus’ aftermarket services for streamlined processes across diverse industries.
Overview Video
Catch Cognitus’ Industry Solution for Aftermarket services in action with our subject matter experts!
SAP Store Feature
Explore our SAP-Endorsed aftermarket solution trusted by leading businesses to streamline the complete asset lifecycle.
Key to Unlocking Value in
Aftermarket is Total Asset Visibility

Navigate Aftermarket Challenges with CIS-AM
Complex Supply Chains
Aftermarket services have complex supply chains involving multiple suppliers, distributors, and service providers, making it difficult to maintain visibility across all stages of the supply chain.
Old Legacy Systems
Many aftermarket companies still rely on legacy systems and technologies that may not provide real-time visibility or integration capabilities. These outdated systems can lead to data silos and inefficiencies in tracking assets.
Inaccurate Data
Ensuring the accuracy and consistency of data across different systems and platforms can be complex and time-consuming, especially with manual labor, and can lead to errors in asset tracking and management.
High Volume of Transactions
Aftermarket industries often deal with a high volume of transactions, making it challenging to keep track of all assets in real-time. Without proper systems in place, assets can be lost, misplaced, or stolen.
Regulatory Compliance
Compliance with regulatory requirements, such as traceability regulations or warranty management, adds another layer of complexity to asset visibility. Non-compliance can result in penalties and reputational damage.
Explore Our Dynamic Suite of Industry-Tailored Products
Uncover our comprehensive suite of tailored solutions and products, crafted to meet the unique demands of various industries, with a commitment to precision, compliance, and operational efficiency.
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Learn MoreTransforming Industries with Tailored SAP Solutions
From Aerospace & Defense to Consumer Packaged Goods, our industry-specific expertise ensures you’re equipped for the challenges of today and opportunities of tomorrow.
Aerospace & Defense
Adapting to evolving geopolitical and technological landscapes, we provide integrated, secure, and agile SAP solutions in Aerospace & Defense, ensuring innovation and risk reduction.
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Manufacturing
Addressing the digital transformation in Manufacturing, our solutions focus on intelligent machinery integration, predictive maintenance, and connected business processes.
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Wholesale Distribution
In the dynamic Wholesale Distribution industry, our expertise helps businesses adapt to rapid delivery demands and technological advancements for sustained success.
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Automotive
Guiding the Automotive industry through digitization, we offer solutions for connected, sustainable, and customer-centric mobility, leveraging data-driven technologies.
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Consumer Products
In the evolving consumer products landscape, we offer solutions to balance retail and e-commerce, ensuring supply chain robustness and direct consumer engagement.
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Mining
Run efficient, agile and sustainable mining operations with cutting-edge cloud capabilities and automated processes.
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